Who operates this website
Tu Casa To Go is the professional website of Mayra Curbelo Lopez, Mortgage Loan Originator, NMLS #2642967, sponsored by The Rate Factory LLC, NMLS #1038683. For questions about this policy, email info@tucasatogo.com or call (240) 790-4062.
Information you may submit
Forms may request your name, email, phone number, preferred language and contact method, mortgage goal, general property and ownership information, timeline, price or value ranges, equity, credit and income, military service, and general answers about obligations, bankruptcy, foreclosure, judgments, or lawsuits. This information is used to prepare a conversation, anticipate documents, and organize next steps; it does not replace the formal application.
The initial form is not designed to receive full Social Security or ITIN numbers, account numbers, passwords, or financial files. If documents or a credit review are later needed for a formal application, you will receive separate instructions and authorizations through an authorized process.
How information is used
- To respond to your inquiry and coordinate a conversation.
- To initially understand your goal and prepare a conversation about mortgage options.
- To follow up on a professional relationship or referral you initiated.
- To prevent fraud, abuse, or automated submissions and comply with legal or regulatory obligations.
Submitting a form does not create a formal credit application, authorize a credit check, or guarantee approval, rates, terms, or program availability.
Essential language cookie
When you choose Spanish or English, this site stores a first-party cookie named tctg_language for up to 12 months. It contains only your selected language and keeps that choice across pages and future visits. It is not used for advertising, profiling, or cross-site tracking.
You may change your preference at any time with the language selector in the upper-right corner. You may also remove it by clearing cookies or site data in your browser settings.
When information may be shared
Information may be shared with The Rate Factory LLC and service providers needed to host the site, deliver forms, maintain security, or respond to your inquiry. It may also be disclosed when required by law, a valid order, or a regulatory authority. Tu Casa To Go does not sell personal information submitted through forms.
Communications and consent
By checking the form box, you authorize Mayra Curbelo and The Rate Factory LLC to respond through the selected methods. Consent is not a condition of purchasing goods or services. Standard message and data rates may apply. You may ask not to be contacted again or reply STOP to a text message.
Retention, security, and external links
Information is retained for as long as reasonably necessary to respond, maintain records, and meet legal obligations. Reasonable safeguards are applied, but no internet system can guarantee absolute security. Linked external services have their own policies.
Children and policy changes
This site is not directed to anyone under 18 and does not intentionally seek to collect their information. This policy may be updated; the effective date will identify the latest version.